Manage my orders

Already bought a train ticket and want to manage your order?

Right now, you can :

  • Create your "print-at-home" tickets Get all the details on your travel: departure and arrival times, seat number, services on board, etc.
  • Reprint your tickets that have already been created Would you like to create your Printed Ticket or have you lost it and you want to print it again ?
  • New: e-ticket service Reprint your e-ticket confirmation or cancel your journey online until the departure of your train if permitted by the tariff concerned.
  • Cancel your reservations Tickets bought on TGV-europe can be cancelled online depending on the conditions of the fare that was chosen during the booking of the tickets.
New!

From now on you can cancel your order or make your ticket available directly on your mobile by connecting to tgv-europe.mobi

Enter your dossier reference number and your last name in order to access your tickets

You have chosen another method to retrieve your tickets. Click here to contact the customer service department..

Manage your tickets

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Plus d'infos 

I have forgotten my booking reference